How do you make Justin Bieber’s assistant cry? We at THEPOPFIX set out on a mission to find out. Okay, so not exactly, it was more of a mental breakdown that we just happened to catch on camera. Either way, it’s undeniable magic.

In an exclusive interview, we caught up with Justin Bieber’s personal assistant/roadie/BFF to find out what happened backstage after the pop star was booed while receiving the Milestone Award at 2013′s Billboard Music Award in Las Vegas. What did we find? Apparently, Biebs is a sensitive soul. And so is his assistant…